Service Request Ticket

Service Request Information

CONTACT	Name	Finch, Rhys	Date	Jun 22, 2016 04:54 PM
	Department	Student Media	Phone	89697
	Location		Email	finchr@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20150791 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	HP Officejet 7110 Wide Format ePrinter H812A #CR768A#B1H
	Serial No.	CN6165R07Q	Location	PDR 2023 Giveaway
	Model	CR768A	Hostname	sl-studentmedia
	Notes	wide format color thermal inkjet, 1200 dpi, 15 ppm Black, 8 ppm Color (ISO), Wi-Fi, Ethernet, ePrint, AirPrint, Mobile Phone Printing, Print Sizes up to 13 x 44inch, Borderless Prints up to 13 x 19inch, Monthly Duty Cycle 12,000 Pages; HP 3 year Care Pack with Next Day Exchange #UG071A, USB LOCAL PRINTER	Ink/Toner Refill	HP 932 Black Officejet Ink Cartridge (approximately 400 pages), 932XL(1000 pages), HP 933 Cyan, Magenta and Yellow Officejet Ink Cartridges(approximately 330 pages) HP 933 Magenta Officejet Ink Cartridge (approximately 330 pages) HP 933 Yellow Officejet Ink Cartridge (approximately 330 pages) 933XL(825 pages)
	Wired NIC	30:8D:99:B4:79:19
	Wireless NIC	30:8D:99:B3:FA:E5

TECHS	Submitted by	Courtney Croy	Contact	ccroy13@wou.edu	88925
	Primary Technician		Contact	jyoshikawa11@wou.edu	88925

Entered by	Date	Memo
Jonathan Yoshikawa			Email Public
Entered by	Date	Memo
Jonathan Yoshikawa	Jun 23, 2016 03:21 PM	Task reassigned to Jonathan Yoshikawa.	Add Attachment
Jonathan Yoshikawa	Jun 23, 2016 03:21 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jonathan Yoshikawa	Jun 23, 2016 03:16 PM	Task reassigned to UCS Tech.	Add Attachment
Jonathan Yoshikawa	Jun 23, 2016 03:16 PM	Ryp setup/networked	Add Attachment
Shandelle Plasker	Jun 23, 2016 02:03 PM	Please put SR in your que if you are working on it.	Add Attachment
Shandelle Plasker	Jun 23, 2016 02:03 PM	Task reassigned to Jonathan Yoshikawa.	Add Attachment
Shandelle Plasker	Jun 23, 2016 02:00 PM	Task reassigned to Shandelle Pepper.	Add Attachment
Megan Thibeault	Jun 23, 2016 11:41 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Ranjit Kayastha	Jun 23, 2016 10:38 AM	2pm	Add Attachment
Ranjit Kayastha	Jun 23, 2016 08:46 AM	Left VM	Add Attachment
Courtney Croy	Jun 22, 2016 04:54 PM	***Deliver before 6/30 An HP Officejet 7110 printer needs to be set up and delivered to Rhys Finch. This is a local printer set up and may need USB A-to- B (cable not with printer). The printer is located on the counter next to my desk.	Add Attachment