Service Request Ticket - # 60557

Service Request Information

CONTACT Name Ayer, Lyn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 23, 2016 10:53 AM
Department Phone 88328
Location Email ayerl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150242[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 5KWV282 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 5KWV282 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2015004715

Wired NIC 64:00:6A:83:8D:AC

TECHS Submitted by Jessie Bergantinos Contact jbergantinos10@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jun 23, 2016 11:18 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jun 23, 2016 11:18 AM 
Checked with her and she was able to print.
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Jessie Bergantinos Jun 23, 2016 10:55 AM 
Task reassigned to Adeshina Oladiti.
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Jessie Bergantinos Jun 23, 2016 10:53 AM 
Whenever she tries to print to TR-TRILJ8000, it
does not print and her computer freezes.
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