Service Request Ticket - # 60566

Service Request Information

CONTACT Name Paraskevas, Cornelia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 23, 2016 04:34 PM
Department Humanities Division Phone 88477
Location Email paraskc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20101461[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
Serial No. 451WJQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0080959 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:A6:3E:E2


TECHS Submitted by Jessie Bergantinos Contact jbergantinos10@wou.edu 88925
Primary Technician Contact jyoshikawa11@wou.edu 88925

Tracking

Entered by Date Memo
Jonathan Yoshikawa
Email

Public

Entered by Date Memo
Jonathan Yoshikawa Jun 27, 2016 11:32 AM
Status changed from (1) Pending to (5) Completed
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Jonathan Yoshikawa Jun 27, 2016 11:32 AM
Moved to HSS 303 
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Jonathan Yoshikawa Jun 24, 2016 09:56 AM
Task reassigned to Jonathan Yoshikawa.
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Kyle Arthenayake Jun 24, 2016 09:52 AM
computer number is 20101461[Edit Inv]
monitors is 2010118 and 2010493
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Jessie Bergantinos Jun 23, 2016 04:34 PM
She would like her computer moved from APSC 414 to
HSS 303. She will be out of the country starting
tomorrow.  Julie Harding who is in the office next
to her will be able to let someone in to get the
computer.  HSS 303 will be locked as well, but
someone from the main office in HSS can open it.


Called back for WOU number, left vm
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