Service Request Ticket - # 60585

Service Request Information

CONTACT Name Hoeckle, Myron   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 28, 2016 10:11 AM
Department Student Engagement Phone 88088
Location Email hoeckleml@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070075[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A
Serial No. CNRXJ99800 Location PDR

Model Q5409A Hostname zippy.wou.edu
Notes duplexing three trays PRINTER MAINT: HP LJ 4350DTN Maint Kit #Q5421A0-OEM-B P0097152 SR56500 IP:140.211.118.36; PRINT MAINT: HP 4350 Fuser Maintenance Kit #Q5421A, VISA2016005811, OCT2016, SR61735 Ink/Toner Refill

Wired NIC 00:1A:4B:14:A6:DE

TECHS Submitted by Jessie Bergantinos Contact jbergantinos10@wou.edu 88925
Primary Technician Contact jyoshikawa11@wou.edu 88925

Tracking

Entered by Date Memo
Jonathan Yoshikawa
Email

Public
Entered by Date Memo
Jonathan Yoshikawa Jun 28, 2016 12:17 PM 
Status changed from (1) Pending to (5) Completed
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Jonathan Yoshikawa Jun 28, 2016 12:17 PM 
Needed to change envelope setting
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Jonathan Yoshikawa Jun 28, 2016 10:49 AM 
Task reassigned to Jonathan Yoshikawa.
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Jessie Bergantinos Jun 28, 2016 10:11 AM 
Printer alignment is off when printing envelopes. 
Not sure if it's a printing issue or if something 
isn't right with his settings.
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