Service Request Ticket - # 60587

Service Request Information

CONTACT Name Campbell, Darla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 28, 2016 10:36 AM
Department College of Education Phone 88788
Location Email campbelld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150783[Edit Inv] (opens in a new window) Bldg/Room RWEC 222
Service Tag Description Apple MacBook Air -13-inch #Z0TB
Serial No. C1MRW4AVH3QK Location Bilingual MAC laptop, Maria Dantas-Whitney

CPU Intel Core i5(1.6GHz dual-core, 3MB L3)


OS MAC OS X 10.11 (El Capitan) Software Microsoft Desktop Education license allows install of Office 2016 for MAC and above XXXX2015004715; ScreenFlow 7 full license VISA2017007282 MARCH2018; ATLAS.ti v8.4 MAC/WIN Ed Single User VISA2018008831 -Also on W#20140674 MAC laptop for her use only MAR2019 SR#71595 ;

Wireless NIC 98:01:A7:CA:55:29


Bluetooth NIC 98:01:A7:CA:55:2A

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Jun 29, 2016 04:37 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Jun 29, 2016 04:37 PM 
done!!
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Ranjit Kayastha Jun 29, 2016 08:54 AM 
Task reassigned to Ranjit Kayastha.
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Ranjit Kayastha Jun 29, 2016 08:21 AM 
Sent email asking for availability.
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John Rushing Jun 29, 2016 08:15 AM 
Moved to Education in AD
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Shina Oladiti Jun 28, 2016 03:44 PM 
Task reassigned to UCS Tech.
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Shina Oladiti Jun 28, 2016 03:44 PM 
Moved to AD.
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Shina Oladiti Jun 28, 2016 03:44 PM 
Prepped and ready to be delivered. It is back on
the counter.
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Shina Oladiti Jun 28, 2016 01:04 PM 
Started imaging.
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Courtney Croy Jun 28, 2016 10:36 AM 
NEW EQUIP SETUP: An Apple 13 in MacBook Air W#20150783[Edit Inv] 
needs to be set up and delivered for Education Bilingual Stock. 
Order contact is Darla Campbell.
The laptop is located in ITC 008 on the counter across from the 
storage shelves.
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