Service Request Ticket - # 60597

Service Request Ticket - # 60597

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Service Request Information

CONTACT	Name	Menear, Carla	Date	Jun 29, 2016 08:59 AM
	Department	Creative Arts	Phone	88275
	Location		Email	menearc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20110874 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
	Serial No.	2C245V1	Location	PDR
	CPU	Intel Core i5-2500(3.3GHz,6M,TV-x)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2010 from P0085446
	Wired NIC	18:03:73:26:19:BC

TECHS	Submitted by	Kyle Arthenayake	Contact	karthenayake14@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Tracking

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Sep 23, 2016 10:36 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Sep 23, 2016 10:36 AM	Done!	Add Attachment
Paul Lambert	Sep 23, 2016 08:27 AM	The port is working now.	Add Attachment
Shina Oladiti	Sep 22, 2016 03:23 PM	One port out of the wall-jack needs to be activated as it is inactive presently.	Add Attachment
Shina Oladiti	Sep 22, 2016 09:11 AM	Task reassigned to Adeshina Oladiti.	Add Attachment
Amy Anderson	Sep 22, 2016 08:42 AM	Status changed from (5) Completed to (1) Pending	Add Attachment
Amy Anderson	Sep 22, 2016 08:42 AM	Status changed from (5) Completed to (1) Pending	Add Attachment
Amy Anderson	Sep 22, 2016 08:42 AM	The office work is complete and she would like to move her stuff out of the storage room in Smith Hall into room 102 in Smith Hall she is available after 1 today. Give her a call at 88275 before heading over.	Add Attachment
Ranjit Kayastha	Jul 06, 2016 09:11 AM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Ranjit Kayastha	Jul 06, 2016 09:11 AM	Helped her move to the new building. Her new office work hasn't started yet so she just stored everything in a room. She will call us after her office is ready after some time as they haven't yet started the work in her office.	Add Attachment
Ranjit Kayastha	Jul 05, 2016 05:07 PM	Task reassigned to Ranjit Kayastha.	Add Attachment
Ranjit Kayastha	Jun 29, 2016 09:08 AM	Priority changed from (3) Priority to (1) Highest Priority.	Add Attachment
Ranjit Kayastha	Jun 29, 2016 09:08 AM	Priority changed from (3) Priority to (1) Highest Priority.	Add Attachment
Ranjit Kayastha	Jun 29, 2016 09:08 AM	contacted her, she wants this to be done first thing in the morning. 8:15 am, July 6th	Add Attachment
Kyle Arthenayake	Jun 29, 2016 08:59 AM	-Carla Menear will be moving locations on July 6th -She would like to keep the existing equipment that is in Smith 102 for a possible student work area -She will be moving Two monitors (20110991,20070175) -She will be moving One computer (20110847) -She will be moving One printer (20080694) -Contact her cell at 503-559-2919	Add Attachment