Service Request Ticket - # 60603

Service Request Information

CONTACT Name Gilbert, Carey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 29, 2016 11:53 AM
Department The Research Institute Phone 88238
Location Email gilbertc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150776[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E5470, i7-6600U, 2.6GHz, 8GB Ram
Serial No. 30C5HC2 Location PDR

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2015004715

Wired NIC 28:F1:0E:0E:CD:BB


Wireless NIC 40:49:0F:06:28:6F

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact zmyers14@wou.edu 88925

Tracking

Entered by Date Memo
Zach Myers
Email

Public
Entered by Date Memo
Zach Myers Jul 07, 2016 11:39 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Zach Myers Jul 07, 2016 11:39 AM 
Delivered and set up
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Zach Myers Jul 07, 2016 10:29 AM 
Task reassigned to Zach Myers.
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Ranjit Kayastha Jul 07, 2016 09:17 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ranjit Kayastha Jul 07, 2016 09:17 AM 
Priority changed from (3) Priority to (2) High Priority.
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Ranjit Kayastha Jul 07, 2016 09:16 AM 
****This is an email****
I will be in my office - Todd Hall 133.  Anytime
today before 1:00pm would work great!
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Ranjit Kayastha Jul 06, 2016 04:04 PM 
Sent email asking for availability.
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Shina Oladiti Jul 06, 2016 04:02 PM 
Task reassigned to UCS Tech.
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Shina Oladiti Jul 06, 2016 04:02 PM 
Moved to AD.
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Shina Oladiti Jul 06, 2016 04:01 PM 
Prepped and ready for delivery. It is back on the
hallway rack.
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Shina Oladiti Jul 06, 2016 01:19 PM 
Started imaging.
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Courtney Croy Jun 29, 2016 11:53 AM 
NEW EQUIP SETUP: A Dell Latitude (New Model) W#20150776[Edit Inv], a 
Dell Monitor W#20150778[Edit Inv] and a Dell E-Port W#201050815 need 
to be set up and delivered to Carey Gilbert.

These items are located in ITC in the hallway on the lowest rack 
next to the GFA setups.
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