Service Request Ticket - # 60614

Service Request Information

CONTACT Name Menear, Carla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 30, 2016 10:07 AM
Department Creative Arts Phone 88275
Location Email menearc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110874[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2C245V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:19:BC

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Jun 30, 2016 10:27 AM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Jun 30, 2016 10:27 AM 
Microsoft was there but she don't know how to put
it on the taskbar. Helped her and taught her how
to pin it to taskbar.

DONE!
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Amy Anderson Jun 30, 2016 10:07 AM 
Carla called saying that there is no Microsoft on 
her computer and wondering if a tech could come 
help.
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