Service Request Ticket - # 60616

Service Request Information

CONTACT Name Guthrie, Marshall   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 30, 2016 10:16 AM
Department Student Enrichment Program Phone 88168
Location Email guthriem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20150750[Edit Inv] (opens in a new window) Bldg/Room SAC
Service Tag 70W82D2 Description Dell Chromebook 11, Intel Celeron N2840 4GB RAM
Serial No. 70W82D2 Location SEP Chrombooks #1 of 15

CPU Intel Celeron-N2840 Processor


OS Chrome OS Software NO Office, Students will use Google Drives and Google Apps

Wireless NIC 90:2E:1C:BC:72:12


TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public

Entered by Date Memo
Ranjit Kayastha Jul 01, 2016 01:07 PM
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Jul 01, 2016 01:07 PM
Shina delivered it.

DONE!!
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Ranjit Kayastha Jul 01, 2016 01:06 PM
Status changed from (4) On Hold to (1) Pending
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Ranjit Kayastha Jul 01, 2016 01:06 PM
****This is an email****
Hi Ranjit,

We're familiar with the chromebook is.  No setup
is needed, they can just dropped off with Adriana
Carrillo at APSC 201.

Thanks,
Marshall
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Ranjit Kayastha Jun 30, 2016 05:04 PM
Status changed from (1) Pending to (4) On Hold
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Ranjit Kayastha Jun 30, 2016 05:04 PM
****This is an email****
Hello,

I am out of the office and will return on Friday,
July 8, 2016.  I
will only be able to check my email periodically
during this time.  I
apologize for any inconvenience and appreciate
your understanding.

For immediate assistance, please email sep@wou.edu
or call 503-838-8550.

Thank you,
Marshall
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Ranjit Kayastha Jun 30, 2016 05:03 PM
Sent email for availability.
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Ranjit Kayastha Jun 30, 2016 04:24 PM
Task reassigned to Ranjit Kayastha.
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Courtney Croy Jun 30, 2016 10:16 AM
15 Dell Chromebook 11s W#20150750[Edit Inv] - W#20150764[Edit Inv] are to be 
set up and delivered for the Student Enrichment Program. 
Contact is Marshall Guthrie. 
The Chromebooks are located in ITC 008 in a stack at the end of 
my counter.
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