Service Request Ticket - # 60618

Service Request Information

CONTACT Name Dawson, Jim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 30, 2016 10:35 AM
Department Natural Science Division Phone 89225
Location Email dawsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090550[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 71NVFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software MS Office Pro Plus 2007 license from P0072871; Camtasia Studio v8.5 WIN from VISA2015004714;

Wired NIC 00:26:B9:74:7F:E0

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jul 05, 2016 07:58 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jul 05, 2016 07:58 AM 
Task Completed.
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Shina Oladiti Jul 01, 2016 08:32 AM 
Got the disc out and when i try to on the computer
it did not on, apparently it has power issue. I
change the power module. 

It is working great now.
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Amy Anderson Jun 30, 2016 10:35 AM 
Called saying that he got the DVD stuck in the 
tower and was wondering if someone could come by 
and help. He is located in NS 002. WOU#20090550[Edit Inv]
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