Service Request Ticket - # 60620

Service Request Information

CONTACT Name Hughes, Chloe   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 30, 2016 01:29 PM
Department Education & Leadership Phone 88781
Location Email hughesc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121235[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25KT3K5DNML Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0090649

Wired NIC 10:DD:B1:D4:8B:E2


Wireless NIC EC:35:86:4E:0D:C2


Bluetooth NIC EC:35:86:4E:0D:C3

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact zmyers14@wou.edu 88925

Tracking

Entered by Date Memo
Zach Myers
Email

Public
Entered by Date Memo
Zach Myers Jun 30, 2016 02:59 PM 
Status changed from (1) Pending to (5) Completed
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Zach Myers Jun 30, 2016 02:59 PM 
She thought it may be malware so I ran full scans. 
Didn't find anything but she needed lots of updates 
to browsers, flash, etc. Restarted and she said it 
ran a lot faster :)
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Amy Anderson Jun 30, 2016 01:29 PM 
Chloe called saying that her computer is running 
slow and was wondering if someone could come look 
at it. WOU# 20121235[Edit Inv]
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