Service Request Ticket - # 60621

Service Request Information

CONTACT Name Gibbons, Steve   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 30, 2016 03:57 PM
Department Social Science Phone 88317
Location Email gibbons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120659[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13 inch (Intel Core i5 2.5GHz)
Serial No. C1MK7146DV30 Location PDR

CPU intel Core i5(2.5GHz Dual-core


OS MAC OS X 10.14 (Mojave) Software MS Office 2011 Std for MAC from P0088808

Wired NIC 10:DD:B1:AA:2B:6F


Wireless NIC 4C:8D:79:EC:10:4A


Bluetooth NIC 4C:8D:79:EC:10:4B

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jun 30, 2016 04:08 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jun 30, 2016 04:07 PM 
Task completed.
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Amy Anderson Jun 30, 2016 03:57 PM 
Computer will not print. The computer said he 
needed to update Microsoft to print. He updated 
and is still unable to print. He is in MA 205. 
WOU# 20120659[Edit Inv] he is trying to print to FSMaaske.
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