Service Request Ticket

Service Request Information

CONTACT	Name	Student, Student	Date	Jul 05, 2016 01:23 PM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20101166 (opens in a new window)	Bldg/Room	UNK unknown
	Service Tag	55QQFQ1	Description	Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
	Serial No.	55QQFQ1	Location	Ready for PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Unknown	Software	Roxio Creator Starter Dell Edition and Cyberlink Power DVD 9.5.1 bundled with PC, MS Office Pro Plus 2010 from P0080082 installed as Office Pro Plus 2007
	Wired NIC	BC:30:5B:DA:93:CC

TECHS	Submitted by	Amy Anderson	Contact	adanderson13@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Jul 05, 2016 02:26 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Jul 05, 2016 02:26 PM	Task reassigned to Adeshina Oladiti.	Add Attachment
Shina Oladiti	Jul 05, 2016 02:26 PM	Done!	Add Attachment
Amy Anderson	Jul 05, 2016 01:23 PM	The second computer station at the help desk needs set up please W# 20101166	Add Attachment