Service Request Ticket - # 60645

Service Request Information

CONTACT Name Griffin, Susan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 06, 2016 10:35 AM
Department College of Liberal Arts and Sciences Phone 89371
Location Email griffins@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130872[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 43Z8V12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 43Z8V12 Location

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A5:E3:DA

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jul 08, 2016 08:01 AM 
Status changed from (2) Scheduled to (5) Completed
 Add Attachment
Shina Oladiti Jul 08, 2016 08:01 AM 
Task completed.
 Add Attachment
Shina Oladiti Jul 07, 2016 03:26 PM 
Cleaned up machine and it is been prepped for new
faculty member.
 Add Attachment
Amy Anderson Jul 07, 2016 09:35 AM 
Status changed from (1) Pending to (2) Scheduled
 Add Attachment
Amy Anderson Jul 07, 2016 09:35 AM 
Called back available at 1 today in HSS 324
Add Attachment
Shina Oladiti Jul 07, 2016 09:31 AM 
Left VM
 Add Attachment
Shina Oladiti Jul 07, 2016 09:28 AM 
Sent an email asking for availability. I also
suggest she backed up the files and document of
the former user and she said that is done. I will
check with her to see if i could come in today and
work with her.
 Add Attachment
Megan Thibeault Jul 07, 2016 08:06 AM 
Can you update the status of this please.
 Add Attachment
Shina Oladiti Jul 06, 2016 10:39 AM 
Task reassigned to Adeshina Oladiti.
 Add Attachment
Kyle Arthenayake Jul 06, 2016 10:35 AM 
****This is an email****
Good morning, 

We have a new faculty member coming this fall so
need the computer in the office of HSS 324 wiped
clean and prepped for the new faculty member
before Sept. 1st.  

Office is HSS 324, the faculty leaving is Gianna
Martella.  

Please let me know if you have any questions. 

Thanks, Susan
Add Attachment