Service Request Ticket

Service Request Information

CONTACT	Name	Gilbert, Carey	Date	Jul 07, 2016 01:39 PM
	Department	The Research Institute	Phone	88238
	Location		Email	gilbertc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20110665 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	HP OfficeJet Pro 8100 ePrinter #CM752A#B1H
	Serial No.	CN2111K1QH	Location	PDR
	Model	CM752A	Hostname
	Notes	Up To 20 ppm Black/16 ppm Color Borderless Printing Up To 8.5x11" Automatic Duplex Printing Ethernet & Wi-Fi Connectivity Print From Mobile Devices ePrint Compatible W-Fi MAC Address: 2C:76:8A:C4:DA:E2	Ink/Toner Refill	BLK-HP950 Colors-Cyan, Magenta and yellow HP951
	Wired NIC	2C:76:8A:CE:D4:DA

TECHS	Submitted by	Amy Anderson	Contact	adanderson13@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Jul 07, 2016 02:22 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Jul 07, 2016 02:22 PM	Task completed.	Add Attachment
Amy Anderson	Jul 07, 2016 01:39 PM	Carey called saying that her computer WOU# 20150776 was set up this morning with her printer. Her printer is saying that there is no driver when she goes to print. She is located in Todd Hall 133. Printer WOU# 20110665	Add Attachment