Service Request Ticket - # 60655

Service Request Information

CONTACT Name Brown, Dawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 07, 2016 02:35 PM
Department Business Services Phone 88171
Location Email brownd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20140325[Edit Inv] (opens in a new window) Bldg/Room TODD 224
Service Tag Description Apple iPad air Wi-Fi 16GB - Space Gray #MD785LL/A
Serial No. DMPN9W5XFK10 Location Amber Ryerson, TRI

CPU A7 chip with 64-bit arch. & M7 motion coprocessor


OS iOS 8 Software

Wireless NIC 5C:97:F3:E1:8C:6B


Bluetooth NIC 5C:97:F3:E1:8C:6C

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Jul 08, 2016 08:07 AM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Jul 08, 2016 08:07 AM 
The employee who has it before has already reset
it, just did the setup and did the updates. 

Ryp did returned her the iPad yesterday
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Ranjit Kayastha Jul 07, 2016 03:07 PM 
Task reassigned to Ranjit Kayastha.
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Amy Anderson Jul 07, 2016 02:35 PM 
****This is an email****
Hello,

I have ipad 20140325[Edit Inv] in my office TH 103.

Could you get the ipad and re-image it and get 
it ready to transfer to Amy Rizo TH209?

Thank you,

Dawn Brown
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