Service Request Ticket - # 60668

Service Request Information

CONTACT Name Beebe, Judy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 11, 2016 11:40 AM
Department Business/Economics Division Phone 88799
Location Email beebej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20120425[Edit Inv] (opens in a new window) Bldg/Room TODD 109
Service Tag Description Wyse P25 zero client 32MB FLASH/512MB #909569-01L
Serial No. 9F2DLA05541 Location Floor

CPU Teradici TERA2321 PCoIP


OS Unknown Software Microsoft Office Pro Plus 2010 from P0087299, Microsoft VDA subscription from P0087299, VMWare View 5 Premier from P0087299

Wired NIC 00:80:64:A7:F0:49

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact jyoshikawa11@wou.edu 88925

Tracking

Entered by Date Memo
Jonathan Yoshikawa
Email

Public
Entered by Date Memo
Jonathan Yoshikawa Jul 12, 2016 03:52 PM 
Status changed from (1) Pending to (5) Completed
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Jonathan Yoshikawa Jul 12, 2016 03:52 PM 
computers looking.
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Jonathan Yoshikawa Jul 11, 2016 04:41 PM 
Task reassigned to Jonathan Yoshikawa.
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Kyle Arthenayake Jul 11, 2016 11:40 AM 
Computer in UPC 130 is not linking to remote desktop
message pops up saying viewer communication server
error
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