Service Request Ticket - # 60669

Service Request Information

CONTACT Name EXC, ASWOU   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 11, 2016 11:59 AM
Department ASWOU Phone 88555
Location Email aswoupresident@mail.wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150685[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag BN5FJB2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. BN5FJB2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201X from XXXX2015004715;

Wired NIC 18:66:DA:14:1A:6E

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Oct 24, 2016 08:13 AM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Oct 24, 2016 08:13 AM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti Oct 24, 2016 08:13 AM 
Setup completed!
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Shina Oladiti Oct 18, 2016 08:10 AM 
Status changed from (6) Ready to Deliver to (2) Scheduled
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Shina Oladiti Oct 18, 2016 08:10 AM 
Adela would be available for the delivery on
Friday 10/21,from 7am -6pm.
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Shina Oladiti Oct 10, 2016 08:23 AM 
Sent email for availability.
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Shina Oladiti Oct 10, 2016 08:22 AM 
Left VM.
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Shina Oladiti Oct 10, 2016 08:04 AM 
Task reassigned to UCS Tech.
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Ranjit Kayastha Oct 05, 2016 03:03 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ranjit Kayastha Oct 05, 2016 03:03 PM 
Status changed from (5) Completed to (1) Pending
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Ranjit Kayastha Oct 05, 2016 03:02 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Oct 05, 2016 03:02 PM 
Moved all machine in AD to FacStaff-ASWOU-Computers
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Shina Oladiti Oct 05, 2016 03:01 PM 
Left VM.
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Shina Oladiti Oct 05, 2016 02:59 PM 
**********************************
Update in AD.
**********************************
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Shina Oladiti Oct 05, 2016 02:58 PM 
Setup done! Ready for delivery. It is back on the
rack.
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Tricia Flaherty Oct 04, 2016 02:33 PM 
****This is an email****
Secondary CONTACT ...in Office more then ASWOU
Officers- 
Adela Aguilar
ASWOU Office Coordinator
Werner University Center 121A
503-838-8303 (office)
aguilara@wou.edu
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Shina Oladiti Oct 03, 2016 09:28 AM 
Imaging completed and running windows updates on
both machine.

C: 20150685[Edit Inv]
C: 20150686[Edit Inv]
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Ranjit Kayastha Sep 29, 2016 04:53 PM 
Nick started imaging this four machine and it's on
the imaging desk right now.
 
C: 20150687[Edit Inv] 
C: 20150688[Edit Inv] 
C: 20150689[Edit Inv] 
C: 20150690[Edit Inv] 

This one is already on the desk and looks like
someone started working on it. Might be Ryp. 

C: 20150686[Edit Inv]
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Tricia Flaherty Sep 27, 2016 01:57 PM 
This equipment is on the RACK in ITC013 hallway
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Tricia Flaherty Sep 27, 2016 01:56 PM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Sep 27, 2016 01:56 PM 
contact is Alma Pacheco Santamania ASWOU President
ext 8-8555 email address is aswoupresident@wou.edu
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Amy Anderson Sep 12, 2016 03:39 PM 
Alama called saying she received email about 
computer set up. She said they can be delivered at 
anytime
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Courtney Croy Jul 12, 2016 12:23 PM 
Corrections:
C: 20150685[Edit Inv] replacing C: 20101161[Edit Inv]
C: 20150686[Edit Inv] should be replacing C: 20090869[Edit Inv] but not sure if 
that computer is actually there or may have been moved.
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Courtney Croy Jul 11, 2016 11:59 AM 
NEW EQUIP SETUP: Multiple stations are to be replaced for 
ASWOU. CPU W#20150685 and Monitor W#20150698 replacing 
CPU W#20090732. 
C: 20150686 M: 20150699 replacing C: 20090869
C: 20150687 M: 20150700 replacing C: 20090871
C: 20150688 M: 20150701 replacing C: 20090870
C: 20150689 M: 20150702 replacing C: 20090733
C: 20150690 M: 20150703 replacing C: 20091638

These are located in ITC 008 on the counter across from the 
storage wall.
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