Service Request Ticket - # 60681

Service Request Ticket - # 60681

Jump to:

Preferences

Directory Lookup

Service Request Information

CONTACT	Name	Eliassen, Lenore	Date	Jul 11, 2016 04:12 PM
	Department	Creative Arts	Phone	88461
	Location		Email	eliassl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20141204 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	3ZYKV42	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	3ZYKV42	Location	PDR 2023 Giveaway
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 2013 from XXXX2014004298
	Wired NIC	98:90:96:D9:BA:22

TECHS	Submitted by	Courtney Croy	Contact	ccroy13@wou.edu	88925
	Primary Technician		Contact	jyoshikawa11@wou.edu	88925

Tracking

Entered by	Date	Memo
Jonathan Yoshikawa			Email Public
Entered by	Date	Memo
Tim Taylor	Aug 08, 2016 12:03 PM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
Tim Taylor	Aug 08, 2016 12:03 PM	Delivered new cpu and monitor. Left the old monitor to be used as a second monitor.	Add Attachment
Ranjit Kayastha	Aug 08, 2016 11:18 AM	Task reassigned to Jonathan Yoshikawa.	Add Attachment
Ranjit Kayastha	Aug 08, 2016 11:16 AM	Lenore doesn't work anymore in WOU. The computer we need to swap is in AD 101J. We can do the swap today. They are having some print work right in the door so we might need to carry the machine through 1 door.	Add Attachment
Ranjit Kayastha	Aug 08, 2016 10:37 AM	**This is an email** Hello- I no longer work at WOU.	Add Attachment
Ranjit Kayastha	Aug 08, 2016 10:20 AM	Sent email asking for availability again.	Add Attachment
Ranjit Kayastha	Jul 14, 2016 10:50 AM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
Ranjit Kayastha	Jul 14, 2016 10:50 AM	Sent email asking for availability.	Add Attachment
Ranjit Kayastha	Jul 14, 2016 10:50 AM	Added to AD to FacStaff-Business Office-Computers	Add Attachment
Shina Oladiti	Jul 14, 2016 08:51 AM	Task reassigned to UCS Tech.	Add Attachment
Shina Oladiti	Jul 14, 2016 08:51 AM	Move to AD.	Add Attachment
Shina Oladiti	Jul 14, 2016 08:51 AM	Prepped and It is back on the shelf.	Add Attachment
Shina Oladiti	Jul 12, 2016 03:10 PM	Imaging in progress....	Add Attachment
Courtney Croy	Jul 11, 2016 04:12 PM	NEW EQUIP SETUP: A Dell GFA CPU W# 20141204 and Monitor W# 20140987 are to be set up and delivered to AD101J for Lenore Eliassen. These are replacing C: 20100210 and M: 20101375 These are located in ITC in the hallway on the GFA shelf.	Add Attachment