Service Request Ticket - # 60683

Service Request Ticket - # 60683

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Service Request Information

CONTACT	Name	Borst, Sue	Date	Jul 11, 2016 04:21 PM
	Department	Business Services	Phone	88284
	Location		Email	borsts@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20141206 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	CT4NV42	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	CT4NV42	Location	PDR 2023 Giveaway
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 2013 from XXXX2014004298
	Wired NIC	98:90:96:DA:69:6E

TECHS	Submitted by	Courtney Croy	Contact	ccroy13@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Tracking

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Jul 14, 2016 03:09 PM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
Shina Oladiti	Jul 14, 2016 03:09 PM	Setup completed.	Add Attachment
Zach Myers	Jul 14, 2016 01:22 PM	Task reassigned to Adeshina Oladiti.	Add Attachment
Zach Myers	Jul 14, 2016 01:22 PM	I had to leave during set up and Shina finished it so I will give him the task	Add Attachment
Ranjit Kayastha	Jul 14, 2016 10:55 AM	Task reassigned to Zach Myers.	Add Attachment
Ranjit Kayastha	Jul 14, 2016 10:55 AM	Called her and said someone will be there right now. Zack will do the setup.	Add Attachment
Ranjit Kayastha	Jul 14, 2016 10:54 AM	**This is an email** My schedule is open. Let me know when to expect you. Sue	Add Attachment
Ranjit Kayastha	Jul 14, 2016 10:47 AM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
Ranjit Kayastha	Jul 14, 2016 10:47 AM	Sent email asking for availability.	Add Attachment
Ranjit Kayastha	Jul 14, 2016 10:47 AM	Added to AD to FacStaff-Business Office-Computers	Add Attachment
Shina Oladiti	Jul 14, 2016 08:52 AM	Task reassigned to UCS Tech.	Add Attachment
Tim Taylor	Jul 13, 2016 10:57 AM	******************************************* Please add to AD *******************************************	Add Attachment
Tim Taylor	Jul 13, 2016 10:57 AM	Done with imaging and put back on counter	Add Attachment
Shina Oladiti	Jul 12, 2016 03:11 PM	Imaging in progress....	Add Attachment
Courtney Croy	Jul 11, 2016 04:21 PM	NEW EQUIP SETUP: A Dell GFA CPU W# 20141206 and Monitor W# 20140989 are to be set up and delivered to AD102 for Sue Borst. These are replacing C: 20101377 and Monitor W# is unknown. These are located in ITC in the hallway on the GFA shelf.	Add Attachment