Service Request Ticket - # 60684

Service Request Information

CONTACT Name Silbernagel, Darin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 11, 2016 04:24 PM
Department VP Finance & Administration Phone 88176
Location Email silbernd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20141207[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. DCXMV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2016 from XXXX2014004298

Wired NIC 98:90:96:D9:BA:34


TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public

Entered by Date Memo
Ranjit Kayastha Aug 01, 2016 04:42 PM
Status changed from (2) Scheduled to (5) Completed
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Ranjit Kayastha Aug 01, 2016 04:42 PM
Delivery and Setup is completed.

DONE!!
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Ranjit Kayastha Aug 01, 2016 02:35 PM
Task reassigned to Ranjit Kayastha.
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Zach Myers Aug 01, 2016 12:37 PM
Left VM asking for a reschedule 
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Megan Thibeault Aug 01, 2016 08:41 AM
Priority changed from (3) Priority to (1) Highest Priority.
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Ranjit Kayastha Jul 20, 2016 03:19 PM
Status changed from (1) Pending to (2) Scheduled
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Jonathan Yoshikawa Jul 20, 2016 03:17 PM
Task reassigned to UCS Tech.
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Jonathan Yoshikawa Jul 20, 2016 03:09 PM
August 1st @12
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Jonathan Yoshikawa Jul 20, 2016 02:37 PM
Task reassigned to Jonathan Yoshikawa.
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Shandelle Plasker Jul 19, 2016 04:53 PM
Added to AD
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Jonathan Yoshikawa Jul 12, 2016 03:53 PM
imaging
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Courtney Croy Jul 11, 2016 04:24 PM
NEW EQUIP SETUP: A Dell GFA CPU W# 20141207[Edit Inv] and Monitor W# 
20140990[Edit Inv] are to be set up and delivered to AD101G for Darin 
Silbernagel. These are replacing C: 20110168[Edit Inv] and M: 20090657[Edit Inv]
These are located in ITC in the hallway on the GFA shelf. 
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