Service Request Ticket - # 60686

Service Request Information

CONTACT Name Bueford, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 11, 2016 04:30 PM
Department Business Services Phone 88210
Location Email buefordc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141209[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 1K6LV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 1K6LV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:DA:65:55

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact jyoshikawa11@wou.edu 88925

Tracking

Entered by Date Memo
Jonathan Yoshikawa
Email

Public
Entered by Date Memo
Shandelle Plasker Jul 19, 2016 04:51 PM 
Added to AD
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Jonathan Yoshikawa Jul 14, 2016 12:37 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Jonathan Yoshikawa Jul 14, 2016 12:37 PM 
Done
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Ranjit Kayastha Jul 14, 2016 11:37 AM 
Task reassigned to Jonathan Yoshikawa.
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Ranjit Kayastha Jul 14, 2016 11:31 AM 
Today at Noon
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Ranjit Kayastha Jul 14, 2016 11:31 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Ranjit Kayastha Jul 14, 2016 11:31 AM 
Called him he wants someone to be there at noon. 
He is leaving for lunch at noon and wants someone
to work at that time.


The printers he needs to be connected is Bo-Mozart
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Ranjit Kayastha Jul 14, 2016 11:28 AM 
****This is an email****
I am available anytime.. I would prefer around
noon so I can go to lunch if I do not have to be here.

Thanks,
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Ranjit Kayastha Jul 14, 2016 10:45 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ranjit Kayastha Jul 14, 2016 10:45 AM 
Sent email asking for availability.
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Ranjit Kayastha Jul 14, 2016 10:44 AM 
Added to AD to FacStaff-Business Office-Computers
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Tim Taylor Jul 14, 2016 09:32 AM 
Task reassigned to UCS Tech.
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Tim Taylor Jul 14, 2016 09:24 AM 
****************************************************
Please move to AD

****************************************************
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Tim Taylor Jul 14, 2016 09:23 AM 
Imaging done, moved back to counter
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Jonathan Yoshikawa Jul 12, 2016 03:54 PM 
imaging
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Courtney Croy Jul 11, 2016 04:30 PM 
NEW EQUIP SETUP: A Dell GFA CPU W# 20141209[Edit Inv] and Monitor W# 
20140992[Edit Inv] are to be set up and delivered to AD101B for Chris 
Beuford. These are replacing C: 20110171[Edit Inv] and M: 20110196[Edit Inv]
These are located in ITC in the hallway on the GFA shelf.
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