Service Request Ticket

Service Request Information

CONTACT	Name	Holland, Sandra	Date	Jul 11, 2016 04:35 PM
	Department	Business Services	Phone	88055
	Location		Email	hollands@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20141210 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	BY4NV42	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	BY4NV42	Location	PDR 2023 Giveaway
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 2013 from XXXX2014004298
	Wired NIC	98:90:96:DA:69:F6

TECHS	Submitted by	Courtney Croy	Contact	ccroy13@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Aug 18, 2016 09:59 AM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Shina Oladiti	Aug 18, 2016 09:59 AM	Set-Up completed.	Add Attachment
Shina Oladiti	Aug 17, 2016 01:16 PM	Task reassigned to Adeshina Oladiti.	Add Attachment
Ranjit Kayastha	Aug 08, 2016 09:28 AM	Status changed from (4) On Hold to (2) Scheduled	Add Attachment
Ranjit Kayastha	Aug 08, 2016 09:28 AM	Status changed from (4) On Hold to (2) Scheduled	Add Attachment
Ranjit Kayastha	Aug 08, 2016 09:28 AM	August 18, Thursday, Any time	Add Attachment
Ranjit Kayastha	Jul 20, 2016 03:20 PM	Status changed from (1) Pending to (4) On Hold	Add Attachment
Jonathan Yoshikawa	Jul 20, 2016 03:16 PM	Task reassigned to UCS Tech.	Add Attachment
Jonathan Yoshikawa	Jul 20, 2016 03:16 PM	Contact Mid Aug...	Add Attachment
Jonathan Yoshikawa	Jul 20, 2016 02:38 PM	Task reassigned to Jonathan Yoshikawa.	Add Attachment
Shandelle Plasker	Jul 19, 2016 04:56 PM	Moved to AD	Add Attachment
Jonathan Yoshikawa	Jul 12, 2016 03:54 PM	imaging	Add Attachment
Courtney Croy	Jul 11, 2016 04:35 PM	NEW EQUIP SETUP: A Dell GFA CPU W# 20141210 and Monitor W# 20140993 are to be set up and delivered to AD101I for Sandra Holland. These are replacing C: 20110827 and M: 20110198 These are located in ITC in the hallway on the GFA shelf.	Add Attachment