Service Request Ticket - # 60689

Service Request Information

CONTACT Name Rupp, Katie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 11, 2016 04:40 PM
Department Business Services Phone 88291
Location Email ruppk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141212[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 4Y4NV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 4Y4NV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:DA:68:F0

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jul 25, 2016 04:47 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Shina Oladiti Jul 25, 2016 04:47 PM 
Setup completed!
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Shina Oladiti Jul 25, 2016 12:02 PM 
Task reassigned to Adeshina Oladiti.
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Ranjit Kayastha Jul 20, 2016 08:19 AM 
 	

Moved to AD to FacStaff-Business
Office-Cashiers-Computers
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Ranjit Kayastha Jul 15, 2016 12:04 PM 
Task reassigned to UCS Tech.
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Ranjit Kayastha Jul 15, 2016 12:04 PM 
Task reassigned to UCS Tech.
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Ranjit Kayastha Jul 15, 2016 12:04 PM 
Sent email asking for availability.
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Ranjit Kayastha Jul 15, 2016 12:03 PM 
Moved to AD to FacStaff-Business Office-Computers
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Ranjit Kayastha Jul 15, 2016 12:01 PM 
Windows update is completed and is ready for the
delivery.
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Tim Taylor Jul 14, 2016 11:00 AM 
just need windows update
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Jonathan Yoshikawa Jul 13, 2016 04:34 PM 
Imaged
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Courtney Croy Jul 11, 2016 04:40 PM 
NEW EQUIP SETUP: A Dell GFA CPU W# 20141212[Edit Inv] and Monitor W# 
20140995[Edit Inv] are to be set up and delivered to AD102A for Cashier 
Window 4. Contact is Katie Rupp. These are replacing C: 
20110829[Edit Inv] and M: 20110200[Edit Inv]
These are located in ITC in the hallway on the GFA shelf.
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