Service Request Ticket - # 60693

Service Request Information

CONTACT Name Whitenack, Faye   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 12, 2016 09:32 AM
Department Business Services Phone 88172
Location Email whitenaf@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141215[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 4X4NV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 4X4NV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:DA:6B:B6

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Aug 11, 2016 09:46 AM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Aug 11, 2016 09:46 AM 
Set-Up completed.
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Shina Oladiti Aug 10, 2016 01:49 PM 
Task reassigned to Adeshina Oladiti.
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Zach Myers Aug 10, 2016 12:12 PM 
Task reassigned to UCS Tech.
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Zach Myers Aug 10, 2016 12:12 PM 
She has requested that we wait until ***1:30*** to
deliver the computer
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Shina Oladiti Aug 10, 2016 10:36 AM 
Task reassigned to Adeshina Oladiti.
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Ranjit Kayastha Aug 08, 2016 10:07 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Ranjit Kayastha Jul 15, 2016 02:50 PM 
****This is an email****
Afternoon would work best.

Thanks
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Ranjit Kayastha Jul 15, 2016 01:35 PM 
Status changed from (4) On Hold to (2) Scheduled
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Ranjit Kayastha Jul 15, 2016 01:32 PM 
Status changed from (1) Pending to (4) On Hold
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Ranjit Kayastha Jul 15, 2016 01:32 PM 
Status changed from (6) Ready to Deliver to (1) Pending
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Ranjit Kayastha Jul 15, 2016 01:32 PM 
Ranjit,

Due to yearend processing, external auditors on
campus, and a scheduled vacation, my first
availability is Wednesday, August 10th.


Thanks,
Faye
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Ranjit Kayastha Jul 15, 2016 11:39 AM 
Task reassigned to UCS Tech.
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Ranjit Kayastha Jul 15, 2016 11:39 AM 
Task reassigned to UCS Tech.
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Ranjit Kayastha Jul 15, 2016 11:39 AM 
Sent email asking for availability.
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Ranjit Kayastha Jul 15, 2016 11:38 AM 
Moved to AD to FacStaff-Business Office-Computers
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Ranjit Kayastha Jul 15, 2016 11:37 AM 
Windows updates are completed and it's ready for
delivery.
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Tim Taylor Jul 14, 2016 11:01 AM 
just needs windows updates
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Courtney Croy Jul 12, 2016 09:32 AM 
NEW EQUIP SETUP: A Dell GFA CPU W# 20141215[Edit Inv] and Monitor W# 
20140998[Edit Inv] are to be set up and delivered to AD101J for Faye 
Whitenack. These are replacing C: 20110835[Edit Inv] and M: 20080504[Edit Inv]
These are located in ITC in the hallway on the GFA shelf.
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