Service Request Ticket - # 60694

Service Request Information

CONTACT Name Darby, Cheri   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 12, 2016 09:34 AM
Department Business Services Phone 88837
Location Email darbyc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141216[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 8DXMV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 8DXMV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D9:B9:4A

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jul 18, 2016 02:55 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Shina Oladiti Jul 18, 2016 02:55 PM 
Machine delivered and properly setup. Set-up done!!!
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Ranjit Kayastha Jul 18, 2016 01:45 PM 
Task reassigned to Adeshina Oladiti.
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Ranjit Kayastha Jul 18, 2016 01:45 PM 
Task reassigned to Adeshina Oladiti.
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Ranjit Kayastha Jul 18, 2016 01:45 PM 
Shina is doing the delivery right now.
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Ranjit Kayastha Jul 18, 2016 01:45 PM 
Moved to AD to FacStaff-Business
Office-Cashiers-Computer
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Shina Oladiti Jul 18, 2016 01:21 PM 
Task reassigned to UCS Tech.
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Shina Oladiti Jul 18, 2016 01:21 PM 
***********************************

Update to AD.

***********************************
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Shina Oladiti Jul 18, 2016 01:20 PM 
Prepped and ready for delivery. It is back on the
shelf.
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Shina Oladiti Jul 17, 2016 07:38 PM 
The machine is on the image station close to
John's desk....
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Shina Oladiti Jul 17, 2016 07:34 PM 
Running windows update....
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Shina Oladiti Jul 14, 2016 09:11 AM 
Imaging in progress....
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Courtney Croy Jul 12, 2016 09:35 AM 
Correction: The old monitor is W# 20090106[Edit Inv]
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Courtney Croy Jul 12, 2016 09:34 AM 
NEW EQUIP SETUP: A Dell GFA CPU W# 20141216[Edit Inv] and Monitor W# 
20140999[Edit Inv] are to be set up and delivered to AD102 for Cheri 
Darby. These are replacing C: 20110836[Edit Inv] and M: 20080504[Edit Inv]
These are located in ITC in the hallway on the GFA shelf.
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