Service Request Ticket - # 60695

Service Request Information

CONTACT Name Rupp, Katie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 12, 2016 09:38 AM
Department Business Services Phone 88291
Location Email ruppk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141212[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 4Y4NV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 4Y4NV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:DA:68:F0

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Tricia Flaherty Jul 12, 2016 12:27 PM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Jul 12, 2016 12:27 PM 
DUPLICATE TASK to SR#60689 soo confusing but
closing this now
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Tricia Flaherty Jul 12, 2016 12:12 PM 
actually new CPU is W#20141212[Edit Inv] sorry for the bad
data enry :(
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Tricia Flaherty Jul 12, 2016 12:09 PM 
REVISED- 
NEW EQUIP SETUP: A Dell GFA CPU W#20141214[Edit Inv] and
Monitor W#20140995[Edit Inv] are to be set up and delivered
to AD101 for Cashier 
Window 4. Contact is Katie Rupp. These are
replacing C: W20110829 and M: W#20110200[Edit Inv]
These are located in ITC in the hallway on the GFA
shelf.
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Courtney Croy Jul 12, 2016 09:38 AM 
NEW EQUIP SETUP: A Dell GFA CPU W# 20141217[Edit Inv] and Monitor W# 
20141000[Edit Inv] are to be set up and delivered to AD101 for Cashier 
Window 5. Contact is Katie Rupp. These are replacing C: 
20110834[Edit Inv] and M: 20110207[Edit Inv]
These are located in ITC in the hallway on the GFA shelf.
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