Service Request Ticket - # 60698

Service Request Information

CONTACT Name Beck-Boersma, Bev   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 12, 2016 09:46 AM
Department Business Services Phone 88958
Location Email boersmab@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141219[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 6DXMV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 6DXMV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D9:B9:20

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Aug 08, 2016 02:00 PM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Aug 08, 2016 02:00 PM 
Set-Up Completed!
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Ranjit Kayastha Aug 08, 2016 10:32 AM 
Task reassigned to Adeshina Oladiti.
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Ranjit Kayastha Aug 08, 2016 10:32 AM 
Task reassigned to Adeshina Oladiti.
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Ranjit Kayastha Aug 08, 2016 10:32 AM 
Task reassigned to Adeshina Oladiti.
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Ranjit Kayastha Aug 08, 2016 10:32 AM 
Setup Today
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Ranjit Kayastha Jul 15, 2016 11:32 AM 
Status changed from (1) Pending to (4) On Hold
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Ranjit Kayastha Jul 15, 2016 11:31 AM 
Status changed from (6) Ready to Deliver to (1) Pending
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Ranjit Kayastha Jul 15, 2016 11:31 AM 
****This is an email****
We are in the middle of closing at the Business
Office -
We will need to look at the latter part of July or
beg. of August.
Thanks,
Bev
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Ranjit Kayastha Jul 15, 2016 10:58 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ranjit Kayastha Jul 15, 2016 10:58 AM 
Sent email asking for availability.
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Ranjit Kayastha Jul 15, 2016 10:57 AM 
Moved to AD to FacStaff-Business Office-Computers
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Shina Oladiti Jul 15, 2016 10:08 AM 
Task reassigned to UCS Tech.
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Shina Oladiti Jul 15, 2016 10:08 AM 
*******************************************

Move to AD.

*******************************************
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Shina Oladiti Jul 15, 2016 10:07 AM 
Prepped and ready for delivery. It is back on the
shelf.
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Shina Oladiti Jul 14, 2016 09:13 AM 
Imaging in progress....
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Courtney Croy Jul 12, 2016 09:46 AM 
NEW EQUIP SETUP: A Dell GFA CPU W# 20141219[Edit Inv] and Monitor W# 
20141002[Edit Inv] are to be set up and delivered to AD101H for Bev 
Beck-Boersma. These are replacing C: 20110832[Edit Inv] and M: 
20111167[Edit Inv]
These are located in ITC in the hallway on the GFA shelf.
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