Service Request Ticket - # 60699

Service Request Information

CONTACT Name VanDeusen, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 12, 2016 09:49 AM
Department Business Services Phone 88130
Location Email vandeusm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141220[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 7WVHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 7WVHV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D5:F1:6E

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Aug 18, 2016 10:03 AM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Aug 18, 2016 10:03 AM 
Task Completed!
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Tim Taylor Aug 17, 2016 10:40 AM 
Wants it delivered tomorrow at 9am.
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Shina Oladiti Aug 17, 2016 08:01 AM 
Task reassigned to Adeshina Oladiti.
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Jessie Bergantinos Aug 11, 2016 09:41 AM 
Rescheduled for next week instead of tomorrow
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Ranjit Kayastha Aug 08, 2016 08:39 AM 
Status changed from (4) On Hold to (2) Scheduled
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Ranjit Kayastha Aug 08, 2016 08:39 AM 
Status changed from (4) On Hold to (2) Scheduled
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Ranjit Kayastha Aug 08, 2016 08:39 AM 
Friday morning 8-12 (anytime would be good)
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Ranjit Kayastha Jul 20, 2016 03:20 PM 
Status changed from (1) Pending to (4) On Hold
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Jonathan Yoshikawa Jul 20, 2016 03:18 PM 
Task reassigned to UCS Tech.
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Jonathan Yoshikawa Jul 20, 2016 03:18 PM 
Contact mid August...
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Jonathan Yoshikawa Jul 20, 2016 02:41 PM 
Task reassigned to Jonathan Yoshikawa.
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Courtney Croy Jul 12, 2016 09:49 AM 
NEW EQUIP SETUP: A Dell GFA CPU W# 20141220[Edit Inv] and Monitor W# 
20141003[Edit Inv] are to be set up and delivered to AD101J for Michele 
Van Deusen. These are replacing C: 20110833[Edit Inv] and M: 20080498[Edit Inv]
These are located in ITC in the hallway on the GFA shelf.
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