Service Request Ticket - # 60702

Service Request Information

CONTACT Name Vogel, Timothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 12, 2016 09:55 AM
Department Business Services Phone 88202
Location Email vogelt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141222[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag FBWHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. FBWHV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298; Adobe Acrobat DC (Pro)subscription from XXXX201600005512 serialized desktop FEB2017

Wired NIC 98:90:96:D6:03:13

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Jul 22, 2016 04:16 PM 
Status changed from (2) Scheduled to (5) Completed
 Add Attachment
Ranjit Kayastha Jul 22, 2016 04:16 PM 
 	

Delivery and setup is completed.
 Add Attachment
Ranjit Kayastha Jul 22, 2016 01:14 PM 
Task reassigned to Ranjit Kayastha.
 Add Attachment
Ranjit Kayastha Jul 20, 2016 03:17 PM 
Status changed from (1) Pending to (2) Scheduled
 Add Attachment
Ranjit Kayastha Jul 20, 2016 03:17 PM 
Moved to AD to FacStaff-Business Office-Computers
 Add Attachment
Jonathan Yoshikawa Jul 20, 2016 03:12 PM 
Task reassigned to UCS Tech.
 Add Attachment
Jonathan Yoshikawa Jul 20, 2016 03:12 PM 
Task reassigned to UCS Tech.
 Add Attachment
Jonathan Yoshikawa Jul 20, 2016 03:12 PM 
Guys on vacation. 
Till Friday.  
setup while gone.  
**7/20-22**
 Add Attachment
Jonathan Yoshikawa Jul 20, 2016 02:36 PM 
Task reassigned to Jonathan Yoshikawa.
 Add Attachment
Ranjit Kayastha Jul 15, 2016 09:43 AM 
Imaging Completed! Needs rest of the setup!
 Add Attachment
Zach Myers Jul 14, 2016 02:42 PM 
Imaging on counter
 Add Attachment
Courtney Croy Jul 12, 2016 09:55 AM 
NEW EQUIP SETUP: A Dell GFA CPU W# 20141222[Edit Inv] and Monitor W# 
20141005[Edit Inv] are to be set up and delivered to AD101A for Timothy 
Vogel. These are replacing C: 20110170[Edit Inv] and M: 20110195[Edit Inv]
These are located in ITC in the hallway on the GFA shelf.
Add Attachment