Service Request Ticket - # 60724

Service Request Information

CONTACT Name Jones, Jody   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 14, 2016 12:30 PM
Department Admissions Office Phone 88602
Location Email jonesj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141228[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 6CWHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 6CWHV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D5:FF:FD

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact zmyers14@wou.edu 88925

Tracking

Entered by Date Memo
Zach Myers
Email

Public
Entered by Date Memo
Zach Myers Aug 01, 2016 03:51 PM 
Task reassigned to Zach Myers.
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Zach Myers Aug 01, 2016 03:51 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Jonathan Yoshikawa Jul 21, 2016 11:48 AM 
Setup done.
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Courtney Croy Jul 21, 2016 11:39 AM 
Contact changed from June McMillan to Jody Jones.
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Courtney Croy Jul 21, 2016 11:39 AM 
GFA Setup for Jody Jones in AD 101. New CPU W# 20141228[Edit Inv] 
Monitor W#20141011[Edit Inv]
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Ranjit Kayastha Jul 21, 2016 11:34 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ranjit Kayastha Jul 21, 2016 11:34 AM 
Sent email asking for availability.
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Ranjit Kayastha Jul 21, 2016 11:33 AM 
Moved to AD to FacStaff-Admissions-Computers
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Shina Oladiti Jul 21, 2016 11:32 AM 
Task reassigned to UCS Tech.
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Shina Oladiti Jul 21, 2016 11:32 AM 
********************************************
Update in AD
********************************************
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Shina Oladiti Jul 21, 2016 11:31 AM 
Imaging completed. Prepped and ready for delivery.
It is back on the racks at the hallway.
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Courtney Croy Jul 14, 2016 12:30 PM 
GFA Setup: A new station is to be set up and delivered for Front 
Office in APSC 408. Contact is June McMillan. New CPU: W# 
20141227[Edit Inv] Monitor: W# 20141010[Edit Inv]. These are replacing C: 
20110919[Edit Inv] and M: 20111036[Edit Inv]. 

The GFA computers for the admissions office are located in ITC in 
the hallway on the racks next to the other GFA setups. These 
computers do not have their monitors with them at this time due 
to space limitations and will be paired up later. Computers are 
available to start imaging.
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