Service Request Ticket - # 60727

Service Request Information

CONTACT Name Mahoney, Kristin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 14, 2016 12:39 PM
Department Admissions Office Phone 88194
Location Email mahoneyk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141230[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag HGTHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. HGTHV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D3:84:B0

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jul 21, 2016 04:48 PM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Jul 21, 2016 04:48 PM 
Set-up complete.
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Shina Oladiti Jul 21, 2016 12:20 PM 
Task reassigned to Adeshina Oladiti.
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Ranjit Kayastha Jul 21, 2016 12:00 PM 
Status changed from (6) Ready to Deliver to (2) Scheduled
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Ranjit Kayastha Jul 21, 2016 12:00 PM 
Status changed from (6) Ready to Deliver to (2) Scheduled
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Ranjit Kayastha Jul 21, 2016 12:00 PM 
****This is an email****
Hi Ranjit,

Anytime after 2 today or anytime next week. Next
week I'm out of the office so feel free to switch
everything out while I'm gone as I have already
removed my files from the desktop
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Ranjit Kayastha Jul 21, 2016 11:31 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ranjit Kayastha Jul 21, 2016 11:31 AM 
Sent email asking for availability.
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Ranjit Kayastha Jul 21, 2016 11:30 AM 
Moved to AD to FacStaff-Admissions-Computers
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Shina Oladiti Jul 21, 2016 11:23 AM 
Task reassigned to UCS Tech.
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Shina Oladiti Jul 21, 2016 11:23 AM 
*************************************
Update in AD.
*************************************
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Shina Oladiti Jul 21, 2016 11:23 AM 
Imaging completed. Prepped and ready for delivery.
It is back on the rack.
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Courtney Croy Jul 14, 2016 12:39 PM 
GFA Setup: A new station is to be set up and delivered for Kristin 
Mahoney in APSC 408. New CPU: W# 20141230[Edit Inv] Monitor: W# 
20141013[Edit Inv]. These are replacing C: 20110923[Edit Inv] and M: 20101179[Edit Inv]. 

The GFA computers for the admissions office are located in ITC in 
the hallway on the racks next to the other GFA setups. These 
computers do not have their monitors with them at this time due 
to space limitations and will be paired up later. Computers are 
available to start imaging.
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