Service Request Ticket - # 60729

Service Request Information

CONTACT Name Palmer, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 14, 2016 12:43 PM
Department Admissions Office Phone 88232
Location Email palmerl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141232[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 25WHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 25WHV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D6:03:18

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jul 21, 2016 09:42 AM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Jul 21, 2016 09:42 AM 
Completed.
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Shina Oladiti Jul 21, 2016 08:13 AM 
Task reassigned to Adeshina Oladiti.
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Jonathan Yoshikawa Jul 20, 2016 02:28 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Ranjit Kayastha Jul 20, 2016 09:00 AM 
Status changed from (6) Ready to Deliver to (2) Scheduled
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Ranjit Kayastha Jul 20, 2016 08:59 AM 
****This is an email****
9:00 Thursday (tomorrow) work? Anytime between
9-10, really.

Thanks!
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Ranjit Kayastha Jul 20, 2016 08:59 AM 
Hi Ranjit!

Thank you for your email! I have a phone
conference meeting most of today that I need my
computer for, but Thursday and Friday I am wide
open for whenever works for you. I am also out of
the office next Monday-Wednesday (July 25-27. So
pretty much any time in the next few days other
than today works great!

Thanks,
Lori Palmer
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Ranjit Kayastha Jul 20, 2016 08:13 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ranjit Kayastha Jul 20, 2016 08:13 AM 
Sent email asking for availability.
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Ranjit Kayastha Jul 20, 2016 08:12 AM 
Moved to AD to FacStaff-Admissions-Computers
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Ryp Ring Jul 19, 2016 03:39 PM 
Task reassigned to UCS Tech.
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Ryp Ring Jul 19, 2016 03:39 PM 
**************************************
Update in AD.
**************************************
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Ryp Ring Jul 19, 2016 03:39 PM 
Rest of setup is complete. Moved to ITC hallway 
next the other GFA's
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Ranjit Kayastha Jul 15, 2016 09:42 AM 
Imaging Completed! Needs rest of the setup!
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Courtney Croy Jul 14, 2016 12:43 PM 
GFA Setup: A new station is to be set up and delivered for Lori 
Palmer in APSC 408. New CPU: W# 20141232[Edit Inv] Monitor: W# 
20141015[Edit Inv]. These are replacing C: 20110912[Edit Inv] and M: 20090637[Edit Inv]. 

The GFA computers for the admissions office are located in ITC in 
the hallway on the racks next to the other GFA setups. These 
computers do not have their monitors with them at this time due 
to space limitations and will be paired up later. Computers are 
available to start imaging.
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