Service Request Ticket - # 60732

Service Request Information

CONTACT Name Rangel, Horalia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 14, 2016 12:49 PM
Department Admissions Office Phone
Location Email rangelh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141235[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag JLTHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. JLTHV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D6:47:2D

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Jul 20, 2016 10:33 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Tim Taylor Jul 20, 2016 10:33 AM 
Updated Inventory. Done!!
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Tim Taylor Jul 20, 2016 10:27 AM 
Delivered and Setup complete. Added printers, no
additional software needed, no browser bookmarks
needed transfer.
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Ranjit Kayastha Jul 20, 2016 10:22 AM 
Task reassigned to Tim Taylor.
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Ranjit Kayastha Jul 20, 2016 09:01 AM 
Ranjit, 

I'm always in the office, but the mornings work
the best so any day is fine.
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Ranjit Kayastha Jul 20, 2016 08:39 AM 
Task reassigned to Ranjit Kayastha.
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Ranjit Kayastha Jul 20, 2016 08:32 AM 
****This is an email****
Ranjit, 

I'm always in the office, but the mornings work
the best so any day is fine
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Ranjit Kayastha Jul 19, 2016 02:54 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ranjit Kayastha Jul 19, 2016 02:54 PM 
 	

Sent email asking for availability.
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Ranjit Kayastha Jul 19, 2016 02:53 PM 
Moved to AD to FacStaff-Admissions-Computers
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Megan Thibeault Jul 19, 2016 02:36 PM 
Did this get updated in AD?
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Ryp Ring Jul 19, 2016 02:13 PM 
Task reassigned to UCS Tech.
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Ryp Ring Jul 19, 2016 02:12 PM 
Rest of setup complete.  Moved to ITC hallway next 
to the other GFA setups.
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Ranjit Kayastha Jul 15, 2016 09:41 AM 
Imaging Completed! Needes the rest of the setup!
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Courtney Croy Jul 14, 2016 12:49 PM 
GFA Setup: A new station is to be set up and delivered for Horalia 
Rangel in APSC 408. New CPU: W# 20141235[Edit Inv] Monitor: W# 
20141018[Edit Inv]. These are replacing C: 20110913[Edit Inv] and M: 20090644[Edit Inv]. 

The GFA computers for the admissions office are located in ITC in 
the hallway on the racks next to the other GFA setups. These 
computers do not have their monitors with them at this time due 
to space limitations and will be paired up later. Computers are 
available to start imaging.
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