Service Request Ticket - # 60738

Service Request Information

CONTACT Name Jansen, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 14, 2016 02:11 PM
Department Admissions Office Phone 88517
Location Email jansenm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141241[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 3LTHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 3LTHV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D6:47:D6

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jul 21, 2016 04:48 PM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Jul 21, 2016 04:48 PM 
Set-up completed.
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Shina Oladiti Jul 21, 2016 08:16 AM 
Task reassigned to Adeshina Oladiti.
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Jonathan Yoshikawa Jul 20, 2016 02:28 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Ranjit Kayastha Jul 20, 2016 09:02 AM 
****This is an email****
Hello Ranjit,

I am available tomorrow after 1, and most of
Friday. Let me know what works for you.

Best
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Ranjit Kayastha Jul 20, 2016 08:56 AM 
Status changed from (6) Ready to Deliver to (2) Scheduled
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Ranjit Kayastha Jul 19, 2016 10:15 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ranjit Kayastha Jul 19, 2016 10:15 AM 
Sent email asking for availability.
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Ranjit Kayastha Jul 19, 2016 10:01 AM 
Moved to AD to FacStaff-Admissions-Computers
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Shina Oladiti Jul 19, 2016 09:31 AM 
Task reassigned to UCS Tech.
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Shina Oladiti Jul 19, 2016 09:31 AM 
**************************************
Update in AD.
**************************************
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Shina Oladiti Jul 19, 2016 09:31 AM 
Prepped and ready for delivery. It is back on the
shelf.
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Ranjit Kayastha Jul 15, 2016 09:39 AM 
Imaging Completed! Needes the rest of the setup!
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Courtney Croy Jul 14, 2016 02:11 PM 
GFA Setup: A new station is to be set up and delivered for Mike 
Jansen in APSC 408. New CPU: W# 20141241[Edit Inv] Monitor: W# 
20141024[Edit Inv]. These are replacing C: 20110915[Edit Inv] and M: 20111032[Edit Inv]. 

The GFA computers for the admissions office are located in ITC in 
the hallway on the racks next to the other GFA setups. These 
computers do not have their monitors with them at this time due 
to space limitations and will be paired up later. Computers are 
available to start imaging.
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