Service Request Ticket - # 60762

Service Request Information

CONTACT Name McDowell, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 19, 2016 08:20 AM
Department The Research Institute Phone 8-8503
Location Email mcdowelll@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120332[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch #Z0M7
Serial No. D25J922CDHJW Location PDR

CPU Intel Core i7(3.4GHz quad core, 6MB L3 cache)


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0086784

Wired NIC A8:20:66:0A:60:18


Wireless NIC 20:C9:D0:33:1F:A6


Bluetooth NIC 7C:D1:C3:A3:4A:DC

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact zmyers14@wou.edu 88925

Tracking

Entered by Date Memo
Zach Myers
Email

Public
Entered by Date Memo
Zach Myers Jul 19, 2016 03:00 PM 
Status changed from (1) Pending to (5) Completed
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Zach Myers Jul 19, 2016 03:00 PM 
Ran fsck -fy twice and it booted
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Zach Myers Jul 19, 2016 02:34 PM 
Task reassigned to Zach Myers.
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Megan Thibeault Jul 19, 2016 01:35 PM 
Priority changed from (3) Priority to (2) High Priority.
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Amy Anderson Jul 19, 2016 08:21 AM 
Dyl has worked on this before. The service request 
number was 60240.
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Amy Anderson Jul 19, 2016 08:20 AM 
Linda called saying that her IMAC is failing to 
boot up. It has happened before when there is a 
power outage. She is available at 2:30 today in 
Todd Hall room 244.
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