Service Request Ticket - # 60764

Service Request Information

CONTACT Name Plasker, Shandelle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 19, 2016 08:56 AM
Department University Computing Solutions Phone 14018
Location Email peppers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150670[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9RP1JB2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 9RP1JB2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2015004715;

Wired NIC 18:66:DA:17:74:45

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Jul 23, 2016 08:10 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Jul 23, 2016 08:10 AM 
Installed new motherboard.

Fixed issue.
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Shandelle Plasker Jul 19, 2016 08:56 AM 
Put in an order for a new motherboard
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Shandelle Plasker Jul 19, 2016 08:56 AM 
When you plug in the machine it repeatedly turns
off and on while making a beep noise.
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