Service Request Ticket - # 60768

Service Request Information

CONTACT Name Foster, Ashlee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 19, 2016 10:17 AM
Department Registrar’s Office Phone 88189
Location Email fostera@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130435[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870/DNM Printer (with PagePack)
Serial No. XFL140431E Location PDR 2023 Giveaway

Model ColorQube 8870 Hostname ctl-printer.wou.edu / ctl-printer
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord PAGEPACK PRINTER(non- student) IP: 140.211.118.16 Metered Pin: 5161 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:30:CD:6A

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Jul 19, 2016 11:46 AM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Jul 19, 2016 11:46 AM 
Powercycling fixed it.
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Amy Anderson Jul 19, 2016 11:27 AM 
Located in ITC 205
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Ranjit Kayastha Jul 19, 2016 11:19 AM 
Task reassigned to Ranjit Kayastha.
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Amy Anderson Jul 19, 2016 10:17 AM 
****This is an email****

Re: Printer Issue

Good Morning,

Our office color printer in the Center for 
Academic Innovation is not functioning again. 
Several employees are not able to print to it. 
Can you send a tech to check on it when they 
have availability?

WOU printer number: 20130435[Edit Inv]

Thank You,

Ashlee Foster
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