Service Request Ticket - # 60809

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 26, 2016 10:20 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130045[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8880DNM Color Printer
Serial No. 5AB000677 Location PDR

Model ColorQube 8880 Hostname hlref2.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK-RMA:XFL134179 1/14/16 RMA:T4B005474 5/12/2017 IP: 140.211.112.44 Metered Code: 4657 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:5F:D4:C0

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Jul 28, 2016 08:31 AM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Jul 28, 2016 08:31 AM 
Went there did some test print.

Worked fine

Printed more than 10 pages without any error.
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Ranjit Kayastha Jul 28, 2016 08:01 AM 
Task reassigned to Ranjit Kayastha.
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Megan Thibeault Jul 28, 2016 07:16 AM 
Priority changed from (3) Priority to (2) High Priority.
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Amy Anderson Jul 26, 2016 10:20 AM 
Library info desk called saying that printer 
WOU# 20130045[Edit Inv] keeps on getting jammed even 
after they fix the jam. The printer is located 
in the library on the first floor and is the 
middle printer in the group for the HLRef.
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