Service Request Ticket - # 60845

Service Request Information

CONTACT Name Vickers, LouAnn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 03, 2016 08:47 AM
Department President’s Office Phone 88888
Location Email vickersl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160186[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag 4LBLKC2 Description Dell Latitude E5470, i7-6600U, 2.6GHz, 8GB Ram
Serial No. 4LBLKC2 Location Ellie Boggs,President's Council STOLEN NOV/DEC2017

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511; TRANSFERRING TO NEW LAPTOP DEC2017: Adobe Acrobat DC (Pro)subscription from XXXX201600005512 serialized desktop NOV2016

Wired NIC 28:F1:0E:1F:30:5D


Wireless NIC 40:49:0F:8A:FA:85

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public
Entered by Date Memo
Nathan Sauer Aug 25, 2016 08:33 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Ranjit Kayastha Aug 15, 2016 03:25 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ranjit Kayastha Aug 15, 2016 03:25 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ranjit Kayastha Aug 15, 2016 03:25 PM 
Setup is completed and the laptop is ready for
delivery. The laptop is with the projector and
webcam  for Nathan.
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Ranjit Kayastha Aug 15, 2016 09:17 AM 
Task reassigned to Ranjit Kayastha.
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Ranjit Kayastha Aug 12, 2016 02:55 PM 
Moved in AD to FacStaff-President-Computers
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Shina Oladiti Aug 12, 2016 08:09 AM 
Task reassigned to UCS Tech.
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Shina Oladiti Aug 12, 2016 08:09 AM 
It is back on the counter across the storage wall.
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Shina Oladiti Aug 12, 2016 08:09 AM 
************************************
Update to AD.
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Shina Oladiti Aug 12, 2016 08:08 AM 
Machine is prepped and ready for delivery.
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Shina Oladiti Aug 10, 2016 10:42 AM 
Imaging completed.
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Courtney Croy Aug 03, 2016 08:47 AM 
NEW EQUIP SETUP: A Dell Latitude laptop W#20160186[Edit Inv] is 
to be set up for Oregon Presidents Council. When done with 
imaging, let Nathan Sauer know for the final delivery and 
setup with projector and webcam. 
The laptop is located in ITC 008 on the counter across from 
the storage wall.
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