Service Request Ticket - # 60848

Service Request Information

CONTACT Name Brown, Dawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 03, 2016 10:40 AM
Department Business Services Phone 88171
Location Email brownd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120847[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 7C1FCX1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0089652 downgraded to Office Pro Plus 2010; TRANSFERRED to NEW laptop W#20150317 FEB2016 SR59330 Adobe Acrobat XI Pro(v.11) from P0093209, Adobe InDesign CS6 (v.8) License from P0093384

Wired NIC 90:B1:1C:7B:79:A3

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Aug 04, 2016 08:18 AM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Aug 04, 2016 08:17 AM 
Task reassigned to Ranjit Kayastha.
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Ranjit Kayastha Aug 04, 2016 08:17 AM 
Called her to ask where the machine is, she
thought it's with us. I told her the machine is in
TODD 231 (Anne Friedman).  Then she remembered
that they gave the computer to Anne. Dawn asked me
to close the ticket.
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Amy Anderson Aug 03, 2016 10:40 AM 
****This is an email****
Hello,

I am wanting to get the above computer back 
from UCS so I can reassign it to a staff 
member.

It was previously assigned to Kjerstin 
Stanavige, but she got a new computer.  Could 
you return the computer to my office TH103 
after it has been reimaged?  

Thank you,

Dawn Brown
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