Service Request Ticket - # 60860

Service Request Information

CONTACT Name Elam-Geuting, Kelsey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 03, 2016 04:32 PM
Department Student Engagement Phone 88514
Location Email elamgeutingk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110675[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 1Y3BNS1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office 2010 Pro Plus from P0084903 installed as Office 2007

Wired NIC 18:03:73:17:52:4E

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact jyoshikawa11@wou.edu 88925

Tracking

Entered by Date Memo
Jonathan Yoshikawa
Email

Public
Entered by Date Memo
Jonathan Yoshikawa Aug 31, 2016 08:12 AM 
Status changed from (2) Scheduled to (5) Completed
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Jonathan Yoshikawa Aug 29, 2016 04:56 PM 
wait 4 feedback
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Jonathan Yoshikawa Aug 29, 2016 04:51 PM 
assisted by SP
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Megan Thibeault Aug 29, 2016 04:03 PM 
Update?
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Jonathan Yoshikawa Aug 05, 2016 08:41 AM 
gave rights,
need permission.
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Megan Thibeault Aug 05, 2016 07:38 AM 
??
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Ranjit Kayastha Aug 04, 2016 01:31 PM 
Task reassigned to Jonathan Yoshikawa.
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Jessie Bergantinos Aug 04, 2016 10:08 AM 
Status changed from (1) Pending to (2) Scheduled
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Amy Anderson Aug 03, 2016 04:32 PM 
Kelsey needs admin rights on her computer WOU# 
20110675[Edit Inv]. She also needs meeting matrix 
installed. Myron Hoeckle said that meeting 
matrix needs some permissions that Dave 
McEvilly. She is located in the WUC behind the 
info desk. She is available at 1:30 tomorrow.
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