Service Request Ticket - # 60861

Service Request Information

CONTACT Name Hale, Karla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 04, 2016 08:08 AM
Department College of Education Phone 89293
Location Email halek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130740[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 35L4M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35L4M02 Location going to pdr

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918, Adobe CS3 Design Premium Win.(P0063828), Dreamweaver MX2004(P0049184)

Wired NIC 34:17:EB:9A:B3:84

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact zmyers14@wou.edu 88925

Tracking

Entered by Date Memo
Zach Myers
Email

Public
Entered by Date Memo
Zach Myers Aug 04, 2016 09:07 AM 
Status changed from (1) Pending to (5) Completed
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Zach Myers Aug 04, 2016 09:07 AM 
Created icons for her. For reference, if you want to 
create icons to open in a specific browser, create a 
shortcut to the browser and paste the URL after the 
programs path in the shortcut.
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Ranjit Kayastha Aug 04, 2016 08:39 AM 
Task reassigned to Zach Myers.
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Amy Anderson Aug 04, 2016 08:08 AM 
Karla is wanting to create icons for her desktop, 
such as banner. However she needs help. WOU# 
20130740[Edit Inv]. She is located in Smith Hall room 102.
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