Service Request Ticket - # 60879

Service Request Information

CONTACT Name Mauro, Kristin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 08, 2016 02:22 PM
Department Student Success & Advising Office Phone 88732
Location Email maurok@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130435[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870/DNM Printer (with PagePack)
Serial No. XFL140431E Location PDR 2023 Giveaway

Model ColorQube 8870 Hostname ctl-printer.wou.edu / ctl-printer
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord PAGEPACK PRINTER(non- student) IP: 140.211.118.16 Metered Pin: 5161 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:30:CD:6A

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Aug 09, 2016 08:04 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Aug 09, 2016 08:04 AM 
Done!
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Shina Oladiti Aug 08, 2016 03:09 PM 
Task reassigned to Adeshina Oladiti.
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Kyle Arthenayake Aug 08, 2016 02:22 PM 
Printer stays a sleep and wont print. A print job
may print but after that every time she would get
an error message saying she can not print.
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