Service Request Ticket - # 60881

Service Request Information

CONTACT Name Horsey, Rip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 08, 2016 03:38 PM
Department Campus Recreation/HWC Phone 89535
Location Email horseyr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20100757[Edit Inv] (opens in a new window) Bldg/Room ITC 008 - shelf
Service Tag H4XG3Q1 Description Dell Latitude E6410 2.80GHz, 1066MHz 4M L2 Cache
Serial No. H4XG3Q1 Location was Cara Groshong - PRIMARY STATION COT 110

CPU Intel Core i7-640M(2.80GHz, 1066MHz, 4ML2)


OS Unknown Software Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010

Wired NIC 5C:26:0A:3F:B1:42


Wireless NIC 18:3D:A2:16:40:98


Bluetooth NIC 1C:65:9D:F5:42:01

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
Email

Public
Entered by Date Memo
Kyle Arthenayake Aug 19, 2016 01:59 PM 
Status changed from (1) Pending to (5) Completed
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Kyle Arthenayake Aug 19, 2016 01:59 PM 
Laptop returned
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Jonathan Yoshikawa Aug 11, 2016 11:17 AM 
Task reassigned to Service Request Desk.
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Kyle Arthenayake Aug 09, 2016 01:21 PM 
Picked up laptop
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Kyle Arthenayake Aug 08, 2016 03:38 PM 
Rip Horsey would like a laptop set up with Skype
and a tutorial on how to use it. He would like it
sometime Thursday as well as a tutorial on how to
use it.
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