Service Request Ticket - # 60904

Service Request Information

CONTACT Name Mueller-Warrant, Piper   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 10, 2016 01:04 PM
Department College of Liberal Arts and Sciences Phone 88859
Location Email muellerp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141084[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 3L4GV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 3L4GV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D4:84:F7

TECHS Submitted by Ranjit Kayastha Contact rkayastha14@wou.edu 88925
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public
Entered by Date Memo
Nathan Sauer Oct 18, 2016 10:09 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Sauer Oct 18, 2016 10:09 AM 
Replaced the video scaler.
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Nathan Sauer Oct 17, 2016 04:01 PM 
Task reassigned to Nathan Sauer.
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Ranjit Kayastha Aug 11, 2016 09:21 AM 
Task reassigned to Taylor Demello.
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Ranjit Kayastha Aug 10, 2016 01:04 PM 
****This is an email****
Hi Megan,

Sorry to add another one to your list, but the
front computer station in NS 004 is also having
problems.

I can't get a live video feed from an S-video
hookup to a digital camera. I've tried both ports,
and it doesn't acknowledge either one.

I'm not sure if it has been imaged yet or not --
the WOU # is 20141084[Edit Inv].

Can you add it to the list?

Thanks-
Piper
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