Service Request Ticket - # 60905

Service Request Information

CONTACT Name Horsey, Rip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 10, 2016 01:39 PM
Department Campus Recreation/HWC Phone 89535
Location Email horseyr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Monitor Edit WOU # 20160239[Edit Inv] (opens in a new window) Bldg/Room HWC 110
Service Tag 5QQPP62 Description Dell UltraSharp 23 Multimedia Monitor #UZ2315H
Serial No. 5QQPP62 Location HWC Front Desk, West, (not specified staff user)

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public

Entered by Date Memo
Ranjit Kayastha Aug 18, 2016 08:16 AM
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Aug 18, 2016 08:16 AM
Updated the Inventory with the matching CPU and
Monitors that we installed in HWC.
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Ranjit Kayastha Aug 18, 2016 08:15 AM
Old Details of the Monitor.

W#20150577[Edit Inv]
Dorothy McInerney, Acct Tech (HWC 106)

W#20150576[Edit Inv]
Assistant Director ¿ Intramural and Club Sports

W#20150575[Edit Inv]
Melissa Bergeland, Assistant Director of Programs

W#20150705[Edit Inv]
Rip Horsey, Director of Health and Wellness

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Ranjit Kayastha Aug 17, 2016 04:32 PM
The old monitors that we swapped with the new ones
are still at the HWC under the desk. 

Rip is going to talk to Tricia if he is keeping it
or giving it back to us.
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Ranjit Kayastha Aug 17, 2016 04:30 PM
We swapped 6 monitors today at HWC Front Desk.
These are the WOU Numbers for which Monitor is
with Computer.


C: W#20091042[Edit Inv]
M: W#20150577[Edit Inv]

C: W#20100685[Edit Inv]
M: W#20150704[Edit Inv]
M: W#20150576[Edit Inv]

C: W#20100675[Edit Inv]
M: W#20160239[Edit Inv]

C: W#20100682[Edit Inv]
M: W#20150705[Edit Inv]
M: W#20150575[Edit Inv]
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Ranjit Kayastha Aug 17, 2016 04:25 PM
Task reassigned to Ranjit Kayastha.
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Ranjit Kayastha Aug 17, 2016 02:41 PM
Task reassigned to Zach Myers.
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Ranjit Kayastha Aug 16, 2016 02:41 PM
Task reassigned to UCS Tech.
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Ranjit Kayastha Aug 12, 2016 02:19 PM
left Vm
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Courtney Croy Aug 10, 2016 01:39 PM
NEW EQUIP SETUP: A Dell monitor W#20160239[Edit Inv] is to be set 
up and delivered for the HWC Front Desk (West). Contact is 
Rip Horsey. This is located in ITC 008 on the counter across 
from the storage wall. 
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