Service Request Ticket

Service Request Information

CONTACT	Name	Jennings, Ryan	Date	Aug 10, 2016 02:41 PM
	Department	University Computing Solutions	Phone	14018
	Location		Email	jenningsr@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20160208 (opens in a new window)	Bldg/Room	WUC 216C
	Service Tag		Description	Xerox WorkCentre 6027 Multifunction Color LED Printer #6027/NI
	Serial No.	P7A297798	Location	Ronnell Staudinger
	Model	6027/NI	Hostname	catering.wou.edu
	Notes	LED laser multifunction, Print, Scan, Copy, Fax, Print Res 1200x2400dpi, Print Speed 18 ppm, Max Scan Res 1200dpi, Max Doc Size 8.5x14in, Mobile Printing Capability, 15-Sheet ADF&150Sheet Input Tray, 4.3in Color Touchscreen; Front USB PortMonthly Duty Cycle 30,000 Pages, USB 2.0, Ethernet, & Wi-Fi Connectivity IP:140.211.118.50	Ink/Toner Refill	Uses 106R02759 Black,106R02756 Cyan, 106R02757 Magenta, 106R02758 Yellow
	Wired NIC	9C:93:4E:4F:A9:93
	Wireless NIC	C8:FF:28:9C:48:C2

TECHS	Submitted by	Courtney Croy	Contact	ccroy13@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	Aug 18, 2016 12:02 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shandelle Plasker	Aug 18, 2016 12:02 PM	This has been all setup and delivered to Catering. Test printed:)	Add Attachment
Tricia Flaherty	Aug 10, 2016 03:50 PM	Drivers and Software uploaded to T:\1. Drivers\Printers\XEROX\WorkCentre_6027_Multifunction	Add Attachment
Courtney Croy	Aug 10, 2016 02:41 PM	NEW EQUIP SETUP: A Xerox WorkCentre 6027 Multifunction Color LED Printer #6027/NI W#20160208 is to have network printer setup and delivered to WUC Grill Office. Contact is Ryan Jennings. This is replacing printer "catering.wou.edu" The printer is located in ITC 008 on the counter across from the storage wall.	Add Attachment