Service Request Ticket

Service Request Information

CONTACT	Name	Jennings, Ryan	Date	Aug 11, 2016 03:33 PM
	Department	University Computing Solutions	Phone	14018
	Location		Email	jenningsr@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20160250 (opens in a new window)	Bldg/Room	ITC 007
	Service Tag		Description	Xerox Phaser 6022/NI Wireless Color Laser Printer
	Serial No.	P5A061862	Location	PDR
	Model	6022/NI	Hostname
	Notes	200dpi x 2400dpi (B&W) 1200dpi x 2400dpi (color) 18ppm (B&W) 18ppm (color) 150sheet(s) Capacity Legal (8.5 in x 14 in) RJ-45, USB Type B, Wireless 256MB Installed RAM 256MB Maximum RAM 1 Year Warranty; LOCAL USB PRINTER	Ink/Toner Refill	Black Toner Cartridge #106R02759, Yellow Toner Cartridge #106R02758, Magenta Toner Cartridge #106R02757 & Cyan Toner Cartridge #106R02756
	Wired NIC	9C:93:4E:4E:C1:55
	Wireless NIC	5C:93:A2:AC:1D:0F

TECHS	Submitted by	Courtney Croy	Contact	ccroy13@wou.edu	88925
	Primary Technician		Contact	rkayastha14@wou.edu	88925

Entered by	Date	Memo
Ranjit Kayastha			Email Public
Entered by	Date	Memo
Ranjit Kayastha	Aug 12, 2016 08:54 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Ranjit Kayastha	Aug 12, 2016 08:54 AM	Task reassigned to Ranjit Kayastha.	Add Attachment
Ranjit Kayastha	Aug 12, 2016 08:53 AM	Ryan came and took all the four printers yesterday.	Add Attachment
Courtney Croy	Aug 11, 2016 03:36 PM	Task reassigned to UCS Tech.	Add Attachment
Courtney Croy	Aug 11, 2016 03:36 PM	UCS Tech: Deliver the printers to Ryan in the RSC Lab where he will distribute them. Deliver either 8/11 or 8/12.	Add Attachment
Courtney Croy	Aug 11, 2016 03:33 PM	NEW EQUIP SETUP: 4 Xerox Phaser printers are ready for local USB set up for Housing RD. W#20160250 - Sequoia Commons W#20160251 - Landers W#20160252 - Heritage W#20160253 - Ackerman The printers are located in ITC 009 in their boxes stacked by the cabinets & bathroom.	Add Attachment