Service Request Ticket

Service Request Information

CONTACT	Name	Lydum, Randi	Date	Aug 17, 2016 01:29 PM
	Department	Athletics	Phone	88121
	Location		Email	lydumr@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20110875 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	2C635V1	Description	OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
	Serial No.	2C635V1	Location	PDR 2023 Giveaway
	CPU	Intel Core i5-2500(3.3GHz,6M,TV-x)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2010 from P0085446
	Wired NIC	18:03:73:26:1C:05

TECHS	Submitted by	Amy Anderson	Contact	adanderson13@wou.edu	88925
	Primary Technician		Contact	rring14@wou.edu	88925

Entered by	Date	Memo
Ryp Ring			Email Public
Entered by	Date	Memo
Ryp Ring	Sep 01, 2016 02:13 PM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Ryp Ring	Sep 01, 2016 02:13 PM	Moved all of them to NPE 115D	Add Attachment
Ryp Ring	Sep 01, 2016 12:01 PM	Task reassigned to Ryp Ring.	Add Attachment
Ranjit Kayastha	Aug 23, 2016 11:42 AM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Ranjit Kayastha	Aug 23, 2016 11:42 AM	Priority changed from (3) Priority to (1) Highest Priority.	Add Attachment
Amy Anderson	Aug 17, 2016 01:33 PM	**This is an email** Randi Lydum/Athletics Computer 20110875 Monitors 20101176 and 20110992 Scanner 20100326 Printer 20091640 From Admin 302 to NPE 115. September 1 after 12pm Thanks! Randi	Add Attachment
Amy Anderson	Aug 17, 2016 01:29 PM	Randi came in to set up an appointment to move her computer to her new office. She is moving from Admin 302 to NPE 115. She is available 9/1 after 12. She is sending an email with the WOU# for the computer when she gets back to her office.	Add Attachment